Traditionally, UK manufacturers have tended to set up quality and business manuals for each area covered by the relevant standard e.g. ISO 9001 (Quality), 14001 (Environmental), 45001 (Occupational Health and Safety). Each manual has traditionally been set up and audited separately, but the structure of the ISO compliant manuals nowadays is exactly the same – the famous ten clauses beginning “About the organization” (1), “Normative references” (2), “Terms and definitions” (3), “Context of the organization” (4) etc.

The trend is to have one quality/business manual covering all areas to avoid duplication and drastically reduce audit costs. Outside the automotive and aerospace standards, the areas covered are typically the three cited above. Procedures across all areas are referred to in the integrated business manual and kept in linked subsidiary files for reference.

MD Rob Pickersgill comments “The certification bodies we have spoken to are all in favour of this approach and it is certainly a more efficient way to do this.”

If you would like more information on this, please speak to Rob at W Hallam Castings 01405 813006 or 07983315292 or contact him by email on